All Markbass and Markacoustic service/repair needs can be met by e-mailing markbass@vstservice.com
ALL MARKBASS WARRANTY REPAIRS ARE TO BE SENT TO VST
Virtual Sound Technology
11901 Goldring Road Unit C
Arcadia, CA 91006
(626)-239-0044
If your item is no longer under warranty you do not need an RA. You can ship the item to us or check the bottom of this page for a list of MarkBass Authorized Non-Warranty Service Centers.
The Markbass warranty is 2 years from Date of Purchase for manufacture defects, 120 days on vacuum tubes. You MUST have an RA# before sending to an Authorized Service Center. Please be advised—faults that cannot be reproduced, operator error issues, and damage caused by misuse or abuse are NOT covered under warranty. Final determination of warranty coverage will be made by the service center.
A copy of the Markbass U.S. limited warranty can be found by clicking on the following link: http://www.markbass.it/warranty_us.html
For Markbass repairs, please fill out our RA form.
NOTE: VST Must receive Valid Sales Receipt or you will NOT receive an RA number.
You may submit the form and sales receipt to VST in any of the following ways:
- Fill out the form electronically by clicking here
- Download the PDF version by clicking this link to download our RA form.
- Scan and e-mail the form to markbass@vstservice.com
- Complete the form and mail it to VST
VST also requires a copy of the original sales receipt to verify warranty status.
Virtual
Sound Technology
11901 Goldring Road Unit C
Arcadia CA, 91006
Once VST has received your form, we will issue an RA #. This RA# is to be written on the packaging when the item is shipped. This RA# is also to be used in subject lines of e-mails or in any written/verbal communication regarding Markbass products.
Shipping Instructions:
We recommend that
all packages be packed securely by UPS/USPS standards, and that insurance and
tracking be included. If items require more secure packaging, VST will re-package
and add material fees to the cost of shipping.
|
State
|
City
|
Name
|
|
Address
|
Zipcode
|
Phone
Number
|
Fax
Number
|
Email
|
URL
|
|
AZ
|
Pheonix
|
Field
Services Audio
|
|
85016
|
602-956-4199 |
|
fieldservicesaudio@gmail.com
|
||
|
AZ
|
|
M Tronics
|
|
|
85201
|
480-461-3194
|
480-461-3195
|
jeffnaylor@gmail.com
|
www.mtroniks.com
|
|
CA
|
|
Virtual
Sounds Technology
|
|
91006
|
626-239-0044
|
MarkBass@vstservice.com
|
http://www.vstservice.com
|
||
|
CA |
|
San Diego
Sound and Music Repair #285
|
|
92115
|
619-582-8511
|
|
|
||
|
GA
|
|
Wizard
Electronics Inc
|
|
30309 |
404-325-4891
|
|
|
http://www.wizardelectronics.com
|
|
|
Fl
|
|
Pro Audio
Electronics
|
|
33604
|
813-232-3907
|
|
|
||
|
Fl
|
|
EPR
Electronics
|
|
34685
|
727-916-7054
|
|
http://www.eprelectronics.com
|
||
|
IL
|
|
Deltronics
|
|
|
60657
|
773--549-6635
|
773-549-6230
|
info@deltronicschicago.com
|
http://www.deltronicschicago.com
|
|
IL
|
|
|
774
|
60005
|
847-640-1890
|
mike@midewestaudio.net
|
http://www.midwestaudio.net
|
||
|
IL
|
|
Aerotek
Design Labs, LLC
|
24119
Riverwalk Unit 147
|
60544
|
815-254-0595
|
866-737-2376
|
joec@aeroteklabs.com
|
www.aeroteklabs.com
|
|
|
LA
|
Metaire
|
McCann
Electronics
|
|
70001
|
504-837-7272
|
504-834-1014
|
service@mccann1.com
|
||
|
MD
|
|
POS E
Repair Inc
|
|
21157
|
410-386-0011
|
geoff_eng@yahoo.com
|
|||
|
MI
|
|
Electronics
Innovation
|
21937 E.
9 mile Road
|
48080
|
586-443-4121
|
586-758-8805
|
drelectrons@aol.com
|
||
|
MD |
|
ProTech
|
|
|
20904
|
204-450-0308
|
240-450-0299
|
info@pro-tech.us
|
|
|
MN
|
Robbinsdale |
EMI Inc
|
|
4719 42nd Ave. N |
55422
|
612-789-2496
|
612-789-2873
|
Bill.L@EMIAudio.com
|
http://www.emionline.com
|
|
MO
|
|
Winston
Organ Services
|
|
63109
|
314-353-7015
|
314-353-0006
|
service@winstonorgan.com
|
||
|
NJ
|
|
Danny's
Amp Service
|
|
08109
|
856-662-2979
|
856-6622995
|
|
||
|
NY
|
|
Davidson
Electronics (PLEASE CONTACT BEFORE SHIPPING IN UNITS TO DAVIDSON!)
|
|
11803
|
516-753-0197
|
516-753-0216
|
davidsonelectronics@optonline.net
|
www.davidsonelectronics.com
|
|
|
OH
|
|
E.A.R.C.O.S.
|
36 N van
buren ave
|
44203
|
330-786-9683
|
330-745-6035
|
earcos2000@yahoo.com
|
||
|
OR
|
|
Inner
Sound
|
|
97214
|
503-238-1955
|
503-238-1787
|
|
||
|
PA
|
|
Musicians
Electronic Service
|
|
19003
|
610-896-7311
|
610-896-5887
|
rg4mes@verizon.com |
||
|
TX
|
|
Audio
Electronics Service
|
|
75238
|
214-349-5000
|
214-349-5066
|
aed@audioelectronics.com
|
||
|
WA
|
|
EFEX
Electronics
|
|
98166
|
206-241-4852
|
206-241-2697
|
efex@msn.com
|
||
|
WA
|
|
Sound
West Audio
|
|
98402
|
253-272-1435
|
253-272-4251
|
office@soundwestaudio.com
|
||
Below is a list of MarkBass Non Warrnary Authorized Service Centers.